Automating time-consuming, repeatable and predictable processes allows your team to re-focus their efforts into other, more productive areas of work.
Telecomthink understands what it takes to automate business operations. Our consultants will work with your team leaders, document how your business operates from the time a new order come in, all the way through billing and support.
The above step will help us identify areas of inefficiency. These can be addressed either by:
• Process Improvement - simply re-designing the current, manual process.
• Automation - develop a tool to perform the process for you.
The overall goal is to use automation tools to allow non-technical people to perform technical tasks with minimal training while minimizing human errors. This allows for sustained growth without the need to constantly add technical resources. Instead, you should grow the non-technical (less costly) departments to perform the same technical tasks without any risk by using these automation tools.
Telecomthink develops all the automation tools and then hands over the source code to your team with clear documentation.
